Privacy Policy

This privacy policy describes how Kaiyo Suisan collects, uses, and protects information gathered through our site and online platform. Protecting your privacy is important to us.

Information We Collect

We collect various types of information in connection with the services provided through our site. This may include information you provide directly to us, such as when you fill out forms, make inquiries, or interact with features on our online platform. The types of information you may provide include contact details, company information, and details related to your inquiries or orders.

We also automatically collect certain information about your visit to our site. This includes technical information like your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us understand how users interact with our site and improve our services.

How We Use Your Information

We use the information we collect for several purposes:
- To provide and maintain our online platform and services.
- To process your inquiries, requests, and orders.
- To communicate with you, respond to your questions, and provide customer support.
- To understand how users access and use our services to improve and develop new features and services.
- To ensure the security and integrity of our online platform.
- To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

We process personal information based on several legal grounds, including:
- Your consent, where applicable.
- The necessity to perform a contract with you or take steps at your request prior to entering a contract.
- Compliance with a legal obligation to which we are subject.
- Our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our platform, provided these interests are not overridden by your data protection interests.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only under specific circumstances:
- With service providers who perform functions on our behalf, such as hosting, data analysis, payment processing, and customer service. These third parties are required to protect your information and use it only for the purposes for which it was provided.
- In response to legal process, such as a court order or subpoena, or to comply with applicable laws and regulations.
- To protect the rights, property, or safety of Kaiyo Suisan, our users, or others.
- In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
- The right to access your personal data.
- The right to request rectification of inaccurate personal data.
- The right to request erasure of your personal data.
- The right to request restriction of processing of your personal data.
- The right to object to the processing of your personal data.
- The right to data portability.
- Where processing is based on consent, the right to withdraw consent at any time.

To exercise these rights, please contact us using the physical address provided below.

International Data Transfers

Your information may be stored and processed in Japan or in any country where we or our service providers operate. We take steps to ensure that any international transfers of personal data comply with applicable data protection laws.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us analyze site usage, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our online platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will indicate the date of the last revision. Your continued use of our site after any changes indicates your acceptance of the updated policy.

Contacting Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Kaiyo Suisan
15-1 Wakamatsu-cho,
Hakodate, Hokkaido,
040-0063
Japan